Digital Juice Forums

BackTraxx - 5 DVD Set Issue

Logged in as: Guest

Users viewing this topic: none

All Forums >> [General Digital Juice Discussion Area] >> Website Updates & Enhancements >> BackTraxx - 5 DVD Set Issue

Page: [1]

Message

<< Older Topic Newer Topic >>

BackTraxx - 5 DVD Set Issue - 4/20/2009 11:50:50 AM

terabytetron

Posts: 13
Joined: 4/7/2009
From: Fresno, CA
Status: offline

Does anyone who bought the 5 DVD set of Backtraxx (The volume 1&2 sale they had two weeks ago) have an issue in plugging in an index dvd into the "Juicer"?
The 5 DVD-set doesn't seem to have an index DVD Disc.

My juicer (version 3.53) still ask for Index CD# 29, NOT an Index DVD.

Does anyone have a solution to this issue by any chance?

Thumbnail Image

Attachment (1)

RE: BackTraxx - 5 DVD Set Issue - 4/20/2009 1:46:35 PM

CrunchieBite

Posts: 1862
Joined: 3/5/2007
From: Currently in England, UK.
Status: offline

Not sure if this will fix your problem or not but, from the DJ knowledgebase for backtraxx:

"While most Digital Juice products have their previews on the first DVD, BackTraxx volumes have the previews on the last DVD. This DVD is labeled "Index" - please make sure this is the disc you are installing from."

Mark

(in reply to terabytetron)

RE: BackTraxx - 5 DVD Set Issue - 4/20/2009 2:23:56 PM

andy120

Posts: 42
Joined: 9/17/2007
Status: offline

I had the same problem, and using the first or last DVD don't work. None of the DVDs are labeled "index."

I was able to fix it by copying the Juicer3 folder on the first DVD into "Program Files\Digital Juice\Juicer 3\catalog\BTX_V02D1_R2" and then in the juicer going to file, restore installed products.

< Message edited by andy120 -- 4/20/2009 2:28:00 PM >

(in reply to CrunchieBite)

RE: BackTraxx - 5 DVD Set Issue - 4/20/2009 8:31:30 PM

terabytetron

Posts: 13
Joined: 4/7/2009
From: Fresno, CA
Status: offline

Andy120,
You ARE a Genious! It worked!!
The only thing to note is that for me it worked when I selected "Installed Products" instead of "Restore Installed Products". But thats just extra info for anyone else who has a similar issue.

Thanks A Million Andy120.

(in reply to andy120)