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The Excitement Builds!!!!!

 
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The Excitement Builds!!!!! - 7/2/2012 7:15:39 PM   
Videogog


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Here it is July 2 (my birthday, BTW) and we don't have specials yet except for the Deal of the Day. It is not a problem but a little odd that the June Specials did not "remain" for more than just one day. Sometimes the previous months specials "bleed over" for nearly a week.

I am sure that DJ and DH are planning something HUGE! Something FANTASTIC! Something so totally new and shocking and UNEXPECTED that it will knock our socks off!

I am hopin'.....

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Proud Owner of the "DIGITAL JUICE WALL"! Stocked with a ton of Digital Juice Goodness! Hubba, Hubba!
RE: The Excitement Builds!!!!! - 7/3/2012 12:43:28 AM   
el guapo


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Let's hope I have the funds to take advantage of it.

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Would you say I have a plethora?

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RE: The Excitement Builds!!!!! - 7/3/2012 9:51:52 AM   
The Professor


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Yes. We are waiting for the "First Annual Videogog Special Sale Extravaganza and New Product Emporium." Since DJ has stopped going to NAB, this might be a great alternative!

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RE: The Excitement Builds!!!!! - 7/3/2012 4:05:48 PM   
Videogog


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quote:

First Annual Videogog Special Sale Extravaganza and New Product Emporium


WOW! A DJ Sale named after me! (blush). Now let me see what deals can I put together? Hmmmm......

LOL

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Alan Hartman

Video Impressions
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Proud Owner of the "DIGITAL JUICE WALL"! Stocked with a ton of Digital Juice Goodness! Hubba, Hubba!

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RE: The Excitement Builds!!!!! - 7/6/2012 5:42:50 PM   
Blazer

 

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Happy birthday! Mine was on the 4th. I have been feeling Juicer 4 about to drop! I sure hope so. If J4 can help me make presentations like in the demo reels, oh I am so ready for that kind of actioN!

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RE: The Excitement Builds!!!!! - 7/6/2012 5:47:45 PM   
Videogog


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quote:

I have been feeling Juicer 4 about to drop!


Sounds like giving birth....Juicer 4 has been pregnant and due a VERY LONG TIME! I would LOVE to hear that birth announcement soon!

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Proud Owner of the "DIGITAL JUICE WALL"! Stocked with a ton of Digital Juice Goodness! Hubba, Hubba!

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RE: The Excitement Builds!!!!! - 7/7/2012 1:38:41 AM   
Blazer

 

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It would be nice to have J4 in July!

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RE: The Excitement Builds!!!!! - 7/7/2012 7:57:36 AM   
Dink_Wink

 

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And when you get J4 it isn't going to be what you think it is. It isn't an update or better working J3, it's a download app so you can buy more DJ sets in whatever format they'll be selling them in ( single files etc) There's no render or other functions on it - just buy more stuff. They have already said the new J4 will NOT SUPPORT the older Juicer products. That alone should be a clue.

So we have a half working J3 that they falsely advertise supports ALL Juicer products and a update that only allows you to buy more unsupported products. Amazing people haven't spoken up more. The present Juicer is unsatisfactory and the update isn't going to fix it. It's easy to see the direction they have gone in.

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RE: The Excitement Builds!!!!! - 7/10/2012 2:19:23 PM   
video777


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The thing that makes the most sense to me is for DJ to just charge for the Juicer. They are always telling us how nice they are to give us this FREE product. If we have to pay for it then they can't use that excuse any more.

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RE: The Excitement Builds!!!!! - 7/11/2012 4:10:05 AM   
The Professor


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quote:

They have already said the new J4 will NOT SUPPORT the older Juicer products

Is this posted in the forums? If so, can you provide a link to it?
I will have 4 Juicers to choose from: PTK Juicer, Juicer 2 for old stuff, not supported in Juicer 3, Juicer 3 and next Juicer 4 (the non-juicer?)

< Message edited by The Professor -- 7/11/2012 4:13:23 AM >


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RE: The Excitement Builds!!!!! - 7/12/2012 1:24:32 AM   
misstapya


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Mr Alan Hartman,
Happy Birthday

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RE: The Excitement Builds!!!!! - 7/12/2012 5:32:10 AM   
Videogog


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quote:

Happy Birthday


Thanks! Belated....but Thanks the same!!

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Video Impressions
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RE: The Excitement Builds!!!!! - 7/12/2012 12:45:18 PM   
Dink_Wink

 

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The post was that the current "J4 Beta" in testing doesn't support DVD products. But that is is planned to be included "later". Later can mean a lot of things. I'm assuming later is a long time if it's used in the same measure of time we've heard "Juicer 4 is coming". References to "time" in the DJ dictionary can be "later" than you think.

I'll go ahead and say I assumed the worst. If it's in beta and doesn't support the DVDs then another round of beta will have to be done first. Unless J4 is released without it first.

Obviously all of it is a big difficult problem if not we would have support for the recent products released that you cannot search and preview in J3.



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RE: The Excitement Builds!!!!! - 7/12/2012 1:42:26 PM   
Videogog


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quote:

I'll go ahead and say I assumed the worst.


You sound like a "glass half-full kinda person". It seems most observations and comments tend toward the NEGATIVE.

We all want things NOW...granted we HAVE BEEN waiting for J4 for quite a while, but I am willing to give the DJ guys the BOTD when it comes to its release. Other things are being developed, sales strategies, etc. We have all been disappointed by things in life and can be on the down side, but to be honest when I get a notification that you have made a post, I cringe at the thought of even reading it.

I hope, when J4 IS released and it is MORE than you claim it will be, I hope you will be just as glowing when it is more and hungry when you need to eat crow....just remember to take your foot out of your mouth first.

This is meant as a friendly comment....be a bit more understanding and positive....you will get less gray hairs in the future.

< Message edited by Videogog -- 7/12/2012 5:14:33 PM >


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Alan Hartman

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Proud Owner of the "DIGITAL JUICE WALL"! Stocked with a ton of Digital Juice Goodness! Hubba, Hubba!

(in reply to Dink_Wink)
RE: The Excitement Builds!!!!! - 7/13/2012 9:53:53 AM   
Dink_Wink

 

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I don't have any grey hairs at all. I learned long ago not to worry about things you have no control over. I'm just guessing the future based on the past and a little bit of info gleaned from the vague reports given.

We'll see what the future brings.

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RE: The Excitement Builds!!!!! - 7/14/2012 4:28:06 AM   
Blazer

 

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Spoke with DJ CS. Said J4 will load J3 content and will not require us to have multiple Juice makers on our system. What a relief. Now, if I could get my clicker on a beta version!

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RE: The Excitement Builds!!!!! - 7/14/2012 6:08:51 AM   
David Hebel

 

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There is no official decision on this and currently it does not support any boxed products in the beta.

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RE: The Excitement Builds!!!!! - 7/14/2012 11:04:55 AM   
deano2222


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quote:

it does not support any boxed products in the beta.


OMG! This is a joke right? I hope this is just a Beta thing, as I have invested loads of money in boxed products and need to be able to see what I have available. TIME IS MONEY!

Like all loyal DJ fans, I have looked forward to Juicer 4 making my resources easier to use. I have been struggling to locate images I KNOW I HAVE! But I have been making due thinking it all gets easier with Juicer 4. To NOT be able to review what I have spent literally thousands of dollars to acquire up until now is disappointing to say the least. Why bother buying this stuff if you cannot reasonably find an image with the next upgrade of your search engine!? In the real world, a creative person does not have the time to spend hours looking for resources. Nor do we have time to memorize what we have and where it is.

I have already posted a comment previously on the need to be able to QUICKLY review an index of resources of the vast creations already available from DJ. The products are ALL spectacular, but to not be able to easily see what one has is almost the same as not even having it. I DON'T HAVE 20 MINUTES TO SEARCH FOR EVERY IMAGE I NEED TO USE, HOPING IT MIGHT BE ON JUICER, OR PDFs, OR SELF GENERATED CONTACT SHEETS! Or painstakingly click through every image I have one at a time... IF I even loaded all the stuff on a hard drive to be able to review the files. The expectation that people jockey DVDs in and out of their machines is simply saying to a loyal following that they are just not important enough to have a comprehensive index of ALL their resources.

Up until recently, I used a very heavy dose of Juice in my publications (and I do a lot of them!). Recently, it is far easier to rely on other resources that can be quickly reviewed in their online index offerings than to struggle looking for stuff from DJ. If Juicer 4 isn't even going to support a search of legacy products, then it already falls short of reasonable functionality and penalizes every person who has spent thousands of dollars in support of DJ. We deserve more consideration than a note that tells us "Hey, all that money you spent with us on your library of resources, well, go figure out for yourself how to look at that stuff in an index." David, is that really what you are meaning to say? Please tell me I am a idiot and misunderstood where Juicer 4 is really heading.

Perhaps there is a need to at least create unified PDF sheets of products, or SOMETHING. Imagine what would happen to iStock or ThinkStock if they stopped providing index images or search engines for their resources. Somehow they have a way to search for stuff QUICKLY online at their sites... and they have MILLIONS of images.

I have always supported the DJ line. So I am understandably angry that loyalty apparently means nothing in the overall scheme of things. Your products are absolutely awesome. But finding the stuff is getting silly. I strongly urge some thought be given to simple images being placed in Juicer 4 of ALL products or some kind of index for products that are retired, boxed or considered legacy products, if anything out of respect and appreciation for the folks who invested heavily in the resources and who generated the capital to get DJ where it is today... and where it is hopefully going tomorrow.

OKay. Back to work for me as I dig out of endless deadlines that paralyze me with too much regularity. I need a support that makes my job easier... not frustrate me to the point of wanting to hang myself with my mouse's cord knowing I have an image, but not being able to find it.

< Message edited by deano2222 -- 7/14/2012 11:39:13 AM >


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RE: The Excitement Builds!!!!! - 7/14/2012 11:07:57 AM   
Dink_Wink

 

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Yep if beta doesn't have it 2 things come to mind. One is a full function supporting all DJ products Juicer 4 is a long way off. And two, why would you put an incomplete product in beta testing?


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RE: The Excitement Builds!!!!! - 7/14/2012 1:47:46 PM   
dasmith

 

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Dean, in a word, Lightroom.

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RE: The Excitement Builds!!!!! - 7/14/2012 1:59:08 PM   
deano2222


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quote:

Dean, in a word, Lightroom.


YES. But why should we have to index the product when the provider should have some sort of search engine to sell the product? It should be a sales tool to promote the company's future.


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RE: The Excitement Builds!!!!! - 7/14/2012 3:01:45 PM   
Dink_Wink

 

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quote:

The Juicer is a free media management and conversion utility that supports ALL current Digital Juice products including all animation, sound effects/music, film/video clips and still graphics. The Juicer lets you browse, preview, search and sort the tens of thousands of clips that make up the Digital Juice media library and then copies and converts those files into formats that are compatible with your editing software.


Then they should change their advertising. No I shouldn't have to BUY an app and spend time setting it up just to browse then go back into Juicer to render that clip out. How about search? Did you spend hours entering in info on clips so when you want a specific thing it shows up?

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RE: The Excitement Builds!!!!! - 7/15/2012 6:12:46 PM   
ken


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After this one year delay or whatever in J4 it would be important that of course those of us who've spent thousands of dollars on boxed products see those included in the new Juicer. If all you're including is download-only new content in the beta, how much longer will it take to get a new updated working comprehensive Juicer that shows all the content?

In the meantime at least having pdf contact sheets of everything would be helpful. In the meantime, I've stopped buying DJ content entirely this last couple years, til the Juicer and other issues are addressed.

< Message edited by ken -- 7/15/2012 6:16:06 PM >


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RE: The Excitement Builds!!!!! - 7/15/2012 8:23:21 PM   
edenjo01


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Does this mean when we had the choice to buy "boxed or download", I should have purchased the download?

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RE: The Excitement Builds!!!!! - 7/16/2012 7:01:08 AM   
deano2222


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I am thinking that download or boxed would not matter since they both have the same reference info (i.e. name, disc, etc.). The issue revolves around such products as Swipes, ETK Pros, JuiceDrops, and the like. These may be legacy products (some only a year old), but labeled as "retired." The frustrating part is that these images exist -- or did -- when they were listed on internet pages when they were sold. It wouldn't take that much work to offer them in some form or another for use to see and pick a image. We don't even need to see every alternate (Lower Thirds, various alternates, overlays) just a simple image that shows us what the thing looks like so we can get the correct disc without having to be on our own.

Having them in J4 with some search terms connected to them would be awesome. Or have the info online like iStock or ThinkStock has. Maybe it doesn't even have to be Juicer, but some consistent format that we can use to search through our reources to make an informed selection. Right now, I must either load Juicer, or open PDFs, physically look at the covers of individual boxes or resort to something I have created just to see what is available.

I am not trying to make a stretch here to bust the chops of DJ, just honestly trying to get folks to see what we need in real world use of the products. To have an expectation that WE should index the stuff is ridiculous. Ken may not be the only person who has stopped acquiring products -- or even slowed his purchases -- because we have reached resource overload with no way of easily seeing what we have. I have even considered not buying, but still want to have the stuff.

I my humble opinion, this is a major game changer if we cannot get an index of products that we own. I used to look at the online listings to figure out what I want to use, but when things are retired, those pages have been removed. At least give us a link back to see what WAS available. Surely these pages exist somewhere in an archive.

I just don't have hours to screw around looking for the perfect image in the DJ resources. I buy DJ products because they make me look good. But now they have created a major time pig for me to look at what I have and I am not using DJ as I did or could. Multiple that by the hundreds or thousands of others who may now hold off on pulling a trigger on a purchase and it could spell a major financial loss. In all that I have learned about selling, a successful company removes all obstacles that makes a buyer hesitate on buying. Having a UNIFIED index would not only help use see what we have, but promote sales of new stuff that may be linked.

I feel like I am beating a dead horse and that folks no longer listen to us. I must be off to work, enough preaching for today.

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RE: The Excitement Builds!!!!! - 7/16/2012 7:36:07 AM   
The Professor


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When Juicer 3 first came out, we had an option to (re)purchase some of the earlier released ETKs, (some of the older versions were not compatible with J3) at a reduced price (basically to cover shipping, if I remember correctly).
I did it then, but won't do it again, I own 100s of times more product than I did before.
This is disturbing. Will Juicer 3 still be supported once Juicer 4 is released?
In the future, if Juicer 3 does not work with newer operating systems, how will I be able to use my boxed products?

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RE: The Excitement Builds!!!!! - 7/16/2012 8:02:57 AM   
deano2222


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I think this thread is touching a lot of folks. The way it is now, apparently, we'll be on our own. ThinkStock (probably iStock too) maintains an excellent online resource for finding an image. ThinkStock DOES retire images that are in the area of 10 years old since they become outdated in design and style (if anything clothing or hairstyles). If DJ retires very old images, that is understandable, but all files of any series or collections (i.e. JuiceDrops, Swipes, Jumpbacks) should be included if they were available within at least 5 years.

I see this as a very major issue going into the future. If a person is serious about art resources, then s/he is serious about organizing and maintaining their resources.

GoMedia recently offered a series of vectored images that are very nice, but they do not have an index. I seldom even look at the files and rarely even think about the resources since I now have to open each file in Illustrator to see what they are. I've asked for a PDF and was told one is in the works... but that was months ago. Since then, more items have been offered and I haven't even considered a purchase. Eventually I will have to make such a decision about Juice products.

I love my DJ stuff, but have recently become acutely aware that we have a very finite amount of time left in each of us. I limit all I do to things that really matter. Fighting to see the images I have paid thousands to acquire is stupid on my part. If anything, DJ should create a system and sell it as a plug-in or self-standing search engine.

I maintain, having the stuff and not being able to use it is the same as not having it in the first place. I do believe this is a valid concern and DJ needs to step up to provide the support it's loyal fan base deserves. It is our loyalty and our purchases (some of the early buys at 10-20 times what the stuff is selling for now!) that helped get DJ where it is. There should be some commitment to supporting our need to see what we have in some kind of search base, if that base is nothing more than a visual image (PDF or webpage) of imagines so we can at lest SEE the products in which we have so heavily invested.

This posting concludes my involvement in this thread. I am crushed with deadlines and need to focus on what really matters.

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RE: The Excitement Builds!!!!! - 7/16/2012 9:08:59 AM   
mediatvguy

 

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Adding every product line to the new Juicer would be a monumental task I guess. However, a Browse-only version of the Juicer might be easier to make. Just a bunch of thumbnails and small video clips that will let you see what you have. Then, once you choose what you want, do the render or compression in your NLE. Simpla!

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RE: The Excitement Builds!!!!! - 7/16/2012 11:28:57 AM   
The Professor


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But, as the files on the boxed discs are proprietary files. If Juicer 4 won't handle them and Juicer 3 is not supported in the future, my tens of thousands of dollars investment in Digital Juice products becomes worthless, and I am royally %$#@%*

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RE: The Excitement Builds!!!!! - 7/16/2012 12:53:14 PM   
DuaneConatser


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Although a time consuming task, in an effort to defend and protect myself---I am using this approach...A bank of external hard drives containing all my rendered DJ "stuff"! The storage data is cataloged in folder categories on these external drives corresponding the the DJ products they contain. Am using Adobe Bridge CS5 to easily and quickly view content. Drag-and-drop from Adobe Bridge into a specified folder on my local hard drive in the current project Assets folder is easily and quickly do able!
Rendering and transferring onto external hard drives does require time, however you only have to do it once! My Master folder is titled "Digital Juice", everything is in sub folders under this one.

"When the going gets tough, the tough get going!


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RE: The Excitement Builds!!!!! - 7/16/2012 9:44:02 PM   
Dink_Wink

 

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Isn't Juicer and the ability it adds part of the reason you bought from DJ in the first place? Obviously it's a selling point or they wouldn't still be falsely advertising it works for everything on their web site. And you already invested in it. I don't think it was specifically stated as such but it was implied J4 would do all you wanted and more. So if it doesn't then quit using it as a selling point and at least come clean on what it will and won't do.


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RE: The Excitement Builds!!!!! - 7/16/2012 10:24:51 PM   
Videogog


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quote:

I think this thread is touching a lot of folks.


Hey Dean....

I think it is interesting that this thread's subject was what was coming in July as-far-as NEW product goes! Once Juicer 4 got mentioned (See Blazer's post on 7/7/2012), all HELL has broken loose! It appears the two open wounds in the Forums these days is Juicer 4 and the EULA and reselling DJ products. It is apparent that these two subjects will be a staple for discussion for months and, hopefully not, YEARS to come.

I concur with your sentiments, Dean about certain inefficiencies we have to deal with lately with product NOT being supported in Juicer 3.xx--Canvases, et. al. Not having a streamlined Digital Asset Management for these products DOES add to project time and causes frustrations. Add to that J4's development and delay in releasing it does not make the situation any better.

I have, in the past and in this thread, tried to be positive and optimistic about its release. I have tried to be the voice of understanding and defense for its eventual presentation. We don't know all the trials that go into such a projects but I know it can't be an easy task. On the other hand, what it has caused is much disappointment among DJ fans, has cut into work flow for us hardcore users and has, it seemed, stirred up anger and rancor. I have a hard time believing that DJ's website descriptions are intentionally misleading and deceptive. What I do know is that in a customer-based business, the general thought is that the only person that matters is ME at that moment! While the "customer is always right" is a sound model to follow, there has to be some understanding on BOTH sides.

DJ has to be aware of what the delay in J4, its specifications, capabilities and impact it will have on not only the NEW customers, but also those, as Dean has rightly pointed-out, who have been the investors, as it was, of DJ's success---being first buyers at usually a higher cost. Even I cringe at the prices of the deals being offered now and to think of what I paid just a year ago. Just THINK about those who invested THOUSANDS in the beginning.

Conversely, as I have pointed out many times in the past in these Forums, we customers have to recognize the pressure and change that HAS to be considered by DJ, Dave Hebel and all those who are in positions of decision making. First and foremost this is a business and change is the only CONSTANT! Competition from other sources, delivery models, new products, et. al. MUST be considered if DJ is to survive and thrive.

I am not on DJ's payroll or their Evangelist, but I like to give the benefit-of-the-doubt when it can be given--and, yes, we have been doubting for a while now on J4. I am STILL willing to wait and see.



_____________________________

Alan Hartman

Video Impressions
www.videoimpressions.biz

Proud Owner of the "DIGITAL JUICE WALL"! Stocked with a ton of Digital Juice Goodness! Hubba, Hubba!

(in reply to deano2222)
RE: The Excitement Builds!!!!! - 7/17/2012 6:39:23 AM   
deano2222


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Alan,

You raise valid points and before another crazy day launches, I want to add a post script to my ramblings. Like you, I have always been positive and optimistic in these forums. My comments have never been hurtful nor mean-spirited. I do speak what is on my mind and from the heart. I, like you and most others, have always been respectful in all of my postings. I don't think DH wants a bunch of yes-men (and to be politically correct yes-woman) laying down glowing praise for everything he posts. I am an avid fan of DJ and have proven it with thousands of hard-earned dollars over the past few years. I have always said that whatever David wants to do with his company is his business. I do believe these forums give us an opportunity to express our thoughts and -- in some cases -- David listens.

I have never been critical of Juicer, except when it wouldn't work a few times. Customer service managed to get me going, although it works slow as hell on my work machine. But it works. I can see my resources, although I'd have organized it differently.

There is a critical need for customers to be able to see what they have. And we need and deserve SOME ongoing way to sort through all the resources for which we have paid loads of money. After all, it has been our financial support and loyalty over the years to provide DJ the success it now enjoys. Rather than see a never-ending release of new products flooding out of the creative dens of DJ, I think we deserve a unified, comprehensive index of what has been released and where the stuff can be found. This index should include all products released in the last five years at a minimum.

Having to look at PDFs of one line, the old Juicer for others, self-generated files, pulling out the boxes to look at covers, or searching through promo pages of current products is just plain silly. It doesn't have to be a Juicer that can search by key words! Take a few people and assign them the task of making a unified, searchable database. There is an online resource that breaks current products up into categories (i.e. Casino theme, Money theme, Legal themes). THESE WORK FINE. HELL, JUST ADD THE LEGACY PRODUCTS INTO THIS FEATURE! Have a page that clearly says they are legacy products and no longer available. These images existed when teh stuff was being sold and should readily be available now! Having this ONLINE is the way to go, as new images can be added daily with new releases. No more updating Juicer!

Again, the images don't even have to show layers, animations or every alternate of the product. LET ME SEE THE BASE IMAGE SO I KNOW WHERE TO LOOK FOR THE REST OF THE STUFF. This would include images of DJ Fonts and their standard alternates. Case in point: yesterday I spent nearly an hour trying to figure out what DJ Font alternate that I used to update a new name for an existing event! I have 12 spreads to complete by tomorrow morning. I managed to complete TWO spreads yesterday, so devoting an hour to this killed me.

We should NOT have to invest hours to generate our own index. Even if we did, the thing would not even be close to the awesome job that DJ's folks can create. Maintaining it would be time consuming as well for every person having to undertake the task.

The horse is dead and I'll stop kicking the thing. I guess I am greatly concerned about where our beloved DJ is heading. The prospect of not having an index of ALL products is concerning and should be to ALL DJ customers. We deserve some support in this matter. But to just say we're on our own says a lot about where DJ is heading into the future. Surely some kind of index can be offered to address this valid concern and demonstrate that DJ still listens to its loyal fan base.

_____________________________

dean

(in reply to Videogog)
RE: The Excitement Builds!!!!! - 7/17/2012 11:49:49 AM   
KurryKid

 

Posts: 84
Joined: 7/23/2005
Status: offline
This is a big deal and I can't believe that we should be expected to not access images that we have paid good money for (the older stuff was a lot more than the newer stuff). If this is the kind of business model that DJ has chosen, then they need to make it work. I still use images from the first products I bought years ago. I should be able to do this, right???

This just doesn't make any sense to me. They wanted to protect themselves by having everything rendered and making the user have the DVD's accordingly...fine we get it. But to now say sorry, those won't work is frankly unacceptable.

_____________________________

Dave
http://www.destined2learn.com

(in reply to deano2222)
RE: The Excitement Builds!!!!! - 7/17/2012 11:53:03 AM   
KurryKid

 

Posts: 84
Joined: 7/23/2005
Status: offline

quote:

ORIGINAL: DuaneConatser
A bank of external hard drives containing all my rendered DJ "stuff"!

Duane, when you say render, what exactly do you mean? You didn't go through every image and render it out did you?

_____________________________

Dave
http://www.destined2learn.com

(in reply to DuaneConatser)
RE: The Excitement Builds!!!!! - 7/17/2012 1:43:13 PM   
Dink_Wink

 

Posts: 248
Joined: 6/25/2010
Status: offline
Why the absence of a response from DJ on these issues ???

(in reply to KurryKid)
RE: The Excitement Builds!!!!! - 7/17/2012 8:29:44 PM   
DuaneConatser


Posts: 46
Joined: 12/2/2009
Status: offline
Reply:

ORIGINAL: KurryKid

Each time a render is made, it gets stored on an external drive if there is a reasonable chance it will be needed again which is common in my world. This is certainly not an ideal approach it is instead a self protection measure in attempt to offset at least in part the AMAZING problem this thread is all about! I am very much in agreement that the issue must be resolved by DJ. I trust that it will be!

_____________________________

Duane L. Conatser

(in reply to Dink_Wink)
RE: The Excitement Builds!!!!! - 7/17/2012 11:26:05 PM   
David Hebel

 

Posts: 3992
Joined: 4/24/2003
From: Currently in Bangalore, India
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Man, I leave the forum for 2 days and you guys go nuts.

My comment was intended to correct a supposed statement from Customer Service that indicated inside information on our plans. No one besides myself can generally give this information because info and decisions are fluid until something actually goes out the door.

That said, we do intend to support all the products currently supported in the Juicer indefinitely. We also intend to support all the products that have been released but are not currently supported in Juicer. Whichever products we've not supported to date we make clear mention on the product page and provide some alternate means for the time being of browsing the content.

That said, whether that support will come in the form of a product named "Juicer 4" or some other name I can't tell you, I don't have that answer. But again, support will continue in one form or another.

Digital Juice has used very few "proprietary formats" in the past 10 years. We only generally did so when we had to (DJ Fonts, StackTraxx, PhotoKnockouts). But 95% of all products we've ever released do not require the Juicer at all. We use standard Quicktime Movies on most of our products. That said, it's still generally easier to use the juicer with our products than to not use the juicer.

Just so you know, we've actually already pulled out DJ Fonts as a completely separate entity from the Juicer. The version we have internally doesn't require the Juicer and even works as a plugin to Photoshop (or standalone). We are prepping this for release and it won't cost anything.

So one final time.. Legacy product support will continue...the form that support takes may or may not be called "Juicer 4". Our goal is to make sure you don't lose capabilities/features that you currently have in Juicer 3 with some of the boxed products. I say that last line so that you don't come to any conclusions that we will only have some PDF or some waterdown browser for legacy stuff. It will be full support.



-----

For those of you who are active in the forums or at least lurk, you know that I've made it clear that the future of Digital Juice is not in boxed content. The current business model is outdated and not sustainable in the long run. We are actively making moves to change. The current download products do not represent our future either. Those are just stop gap measure to satisfy a tiny bit of the demand for downloads.

In the future we will not sell any content in physical form. It will all be downloadable. While there will always be critics of anything different, I believe that 99% of people will be elated when they realize the extent of our plans and what we've been up to these past few years.

It have a particular vantage point that helps me peer into the future (sometimes accurately and sometimes not) a bit further than most. The war is already on, but DJ is late to the battlefield...but I detect there is still a way to win and that is what we are working on.








(in reply to Videogog)
RE: The Excitement Builds!!!!! - 7/17/2012 11:31:22 PM   
KurryKid

 

Posts: 84
Joined: 7/23/2005
Status: offline
Thanks for the response Dave...good to know!

_____________________________

Dave
http://www.destined2learn.com

(in reply to David Hebel)
RE: The Excitement Builds!!!!! - 7/18/2012 4:14:53 AM   
The Professor


Posts: 1425
Joined: 8/23/2006
From: Rhode Island
Status: offline
Thanks, David. Confidence restored.

_____________________________

Bob
www.southcoastmultimedia.com

(in reply to KurryKid)
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