YOUR CHANCE TO MAKE YOUR VOICE HEARD
Got a question, comment or suggestion? We would love to hear it.
THE BUZZ ABOUT DJTV
I LOVE DJTV! It gets better every week. Keep it up!
-Sasha Costa
I love the quick tip segments. I launched the Juicer right after seeing this and started playing with all kinds of new possibilities! 5 Stars for sure!
-Daniel Tolbertson
I love that you guys always go the extra mile by telling us little shortcuts like the save feature for settings. It is also great that you help us get the most out of your products instead of just trying to sell more. Thank you!
-Valerie Saum
Great Job! Very useful tips and fun to watch. I'm more often on DJTV nowadays than I am on my company's Web site. lol. Thanks again!
-Jean-Francois Drolet
Production Notes is the best! It is entertaining and so useful, cheers a mill from Ireland! Thanks!
-Donovan Delaney
Please keep these coming! Sooo helpful. I can't wait for next week
-Robert McDuff
Thanks for the great comments on DJTV, gang! I'm glad that so many people are finding the shows both informative and entertaining. Our goal was to put our own signature on "instructional" videos. In our estimation, if it isn't fun, it isn't done. As long as you keep watching, we'll keep making shows!-CP
JUICE IS "IT!"
Just a quick note to say thank you to the DJ crew for the outstanding work done. Where do I start with the kudos? The list is too long to write. The bottom line is Digital Juice gets the all encompassing "IT"! From quality products at affordable prices to a company that provides a wide array of services to help their clients, it is one beautiful package. I have been receiving the magazine since August of '05 and have found myself really looking forward to the next month's issue as each one seems to be more informative and entertaining.
-Ben Finch
Thanks for the compliments, Ben! It's nice to know we've made your "it" list. We work very hard to put out our magazine every month and DJTV episodes each week. We really do want to equip people with everything they need to build better video. That includes making great graphics, music, stock footage and sound fx, but it also includes teaching techniques to help you shoot, light and edit so your entire production will be better.-CP
CUSTOMER CARE SHOULDN'T BE RARE
I wanted to send a note to tell you what an amazing customer service experience I just had with one of your representatives. We had ordered a set of four StackTraxx volumes (which are awesome by the way) on special for $199 and were eagerly awaiting their arrival. When we didn't see them, we inquired about it and were told by a rep at Digital Juice that someone at our location had indeed signed for it. We asked everyone on staff here and scoured the facility and could not turn up the package. This morning I spoke to a rep there named Mike Frederick. Mike graciously arranged to have the package resent to us. I've ordered a number of items from Digital Juice and have been very pleased with the products, but I am even more pleased with the level of customer service your people have given us. In today's business world that is noteworthy and deserving of praise. You are running an exceptional company and we feel lucky to have found you guys. Please keep up the great work. We'll try to do our part by buying as much of your great stuff as we can afford.
-David Lee
I'm glad to hear you were treated well, David, but I'm not at all surprised. We know that our customers are working on important projects and we want to do everything we can to set them up for success. We also want to make each of our customers a customer for life. Occasionally, that means going the extra mile by eating the cost of a lost package. Your letter shows that our efforts were worthwhile.-CP
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