If the Juicer 2 will not install previews, your computer cannot read the discs and no other steps have solved the issue, DLA, or Drive Letter Access may be at fault.
To disable WinXP packet writing software:
This does not disable recording on the drive: it only disables packet writing, which very few people actually use.
DLA is a packet writing software that may interfere with the loading of information from Digital Juice DVDs. Sonic DLA is the most common and comes OEM on Dell computers as well is with the Sonic and RecordNOW burning suites. Dell, HP, IBM and Sony computers may also have OEM DLA software installed. Windows XP has its own form of Packet Writing Software that may also cause problems.
To uninstal DLA software: